Privacy policy

Last update: September 2026.

This Privacy Policy ("Policy", "Privacy Policy"), aims to explain how SouthShore Idea s.r.o. is collecting and using your personal data when you make use of the Service and visit our website, use our applications, or otherwise interact with us.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.

1. Definitions

"Account" is defined as the established relationship between User and a computer, network or information service giving access to the Service.

"Company" is defined as SouthShore Idea s.r.o.

"SouthShore Idea s.r.o." is defined as SouthShore Idea s.r.o., a Czech law Limited Liability Company ("Společnost s ručením omezeným") incorporated under the laws of the Czech Republic with registered address at Kirovova 2303/10, Mizerov, 734 01 Karviná, Czech Republic.

"Personal data" refers to the information collected and processed by the Company.

"Service" is defined as the Content provided to you by the Website via the Account.

"Site" or "Website" is defined as our portals.

2. Types of Personal data processed by the Company

When you visit the Website, we may collect the following data:

• Your phone number and email address.
• Your IP address and timestamps of your device.
• Information about your device, your browser type, your operating system.
• Referrer-URLs that you used to connect to our Site.
• Data profile regarding your registration and cancellation of registration dates on our portals.

3. Purpose of collecting Personal data

We are collecting your data for several reasons:

• To provide, operate, and maintain our Services including provide access to your account.
• To process, fulfill and follow up on transactions and requests for products, services, support, and information.
• To verify your authority to enter and use our Services.
• To better understand your needs.
• To improve our services and products.
• To find and prevent fraud.
• To send you promotional emails containing the information we think you will find interesting.
• To contact you to fill out surveys and participate in other types of market research.
• To customize our Site according to your online behaviour and personal preferences.
• For compliance purposes, including enforcing our Terms, or other legal rights, or as may be required by applicable laws and regulations.

4. Legal Grounds For Processing Personal Information

The legal basis for processing personal data using cookies is Article 6 (1) point (a), point (b), point (f) of the General Data Protection Regulation (GDPR), and Section 2 and Section 4 of the Czech Act No. 110/2019 Coll., on Personal Data Processing (DPA).

We use your personal information for the purposes outlined above because of: (a) your expressed consent; (b) performing the delivered Service to you; (c) our legitimate interests in the effective delivery of our Site; (d) our legitimate interests in the effective and lawful operation of our Site; (e) the legal and regulatory obligations that we are subject to.

5. Cookie Policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or tablet or mobile device, if you agree. Cookies contain information that is transferred to your computer's hard drive.

Once you agree to allow our Site to use cookies, you also agree to use the data it collects regarding your online behaviour. If you want to disable cookies, you can do it by accessing the settings of your internet browser.

6. Your Rights Regarding Personal Information

Subject to the applicable data protection laws, you may have a number of rights:

• The right to object to processing.
• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure/deletion.
• The right to restrict processing.
• The right to data portability.
• The right to lodge a complaint.
• The right to withdraw consent.

7. Safeguarding and Securing the Personal Information

Company is committed to securing your data and keeping it confidential. Company has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software.

8. Disclosure Of Personal Information

We may be forced to disclose your Personal data as according to the applicable laws to certain authorities or other third parties, for example, to law enforcement agencies.

9. Information Choices And Changes

Our marketing emails tell you how to "opt out" of receiving further marketing emails. If you opt out, we may still send you non-marketing emails.

10. International Transfer of Personal Information

We may provide products and services using resources and servers located in various countries around the world. Where your personal information is transferred from within the EU to outside the European Economic Area (EEA), appropriate safeguards are put in place.

11. Links to Other Websites

Our Site contains links that lead to other websites. If you click on these links Company is not held responsible for your data and privacy protection.

12. Disclaimer

Company disclaims any liability for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage you may suffer as a result of your decision to provide us with your Personal Data.

13. Changes to this Privacy Policy

Company can make changes to this Policy at any time by the means of publishing a new revised edition on the Site. Your continued use of it after any such amendments shall constitute your consent to and acceptance of such changes.

14. Severability

If any provision of this Privacy Policy is prohibited by law or held to be unenforceable, that provision will be severed and the remaining provisions hereof shall not be affected.

15. Governing law

This Policy shall be governed by and construed in accordance with Czech law. The parties irrevocably agree that the competent Court in Prague shall have exclusive jurisdiction.

16. Contact Information

Should you have any questions, complaints, or claims with respect to this Policy, please contact us.

PLEASE NOTE THAT THIS MAIL ADDRESS IS NOT FOR CUSTOMER CARE CLAIMS AND NO CUSTOMER CARE CLAIM WILL BE PROCESSED USING THIS MAIL ADDRESS. FOR CUSTOMER CARE CLAIMS PLEASE CONSULT WITH THE SPECIFIC PORTAL MAIL ADDRESS.